Orders & Shipping
When will my order be dispatched?
Stock permitting, we aim to dispatch all orders within 5 working days upon receipt of payment, Monday-Friday. Please note we are not able to deliver items to hotels, camping grounds and PO Box Address.
Please note that orders placed on the weekends or public holidays will be processed on the next working day.
Where you can deliver my order?
We offer free delivery within the UK when you spend £75 or more
If the country you would like your order to be shipped to is not in the drop-down menu, please contact us via email at hello@folpetto.com">hello@folpetto.com prior to making your purchase and we will provide up to date shipping costs for your order.
If your delivery address is outside of the UK, you may be subject to import duties and taxes, which are levied once a shipment reaches your country. You must meet any additional charges for customs clearance.
Please note that customs policies vary widely from country to country. We recommend you contact your local customs office for further information.
How will you ship my order?
Parcels are dispatched Monday to Friday 9.00 am to 5.30 pm and will require a signature upon delivery. This does not apply to bank holidays. Please kindly ensure that there will be someone available to sign for your parcel at the delivery address.
In the event no one is available to sign, a card will be left for you with the relevant information.
Once your order has been dispatched we are unable to change the delivery address.
Can you send orders internationally?
Yes! We currently ship World Wide.
We can ship to any countries, but if your country is not listed in the drop-down menu, please contact us via email at hello@folpetto.com prior to making your purchase and we will provide up to date shipping costs for your order.
How is my order packed?
Your order is packed in tissue paper and sent in a secure opaque white envelope. Wrapping is kept as light and as eco-friendly as possible in order to reduce shipping costs and have as little impact on the environment as possible.
Returns
Can i return what i purchased?
Yes! If for any reason you are unhappy with the item(s) that you have bought from FOLPETTO we will offer a full refund or exchange providing that you send it back to us within 14 days of delivery.
What can i return?
Your items must be new, unworn, unwashed,in their original packaging and not be damaged or altered in any way.
How do i return it?
Please send us an email tohello@folpetto.comto notify us about the exchange, including the invoice number, description of the products you wish to return and the reason for this return.

RECYCLED FABRICS
Crafted from eco-conscious materials to reduce waste and protect our planet.

MADE IN ITALY
Designed and produced in Italy with love, care, and world-renowned quality.

FREE OF HARMFUL SUBSTANCES
Gentle on skin. Free from anything that doesn’t belong near your little one.

EASY CARE
Wash, wear, repeat — designed to make parenting just a little easier.